Last updated: 2026
1. Introduction
respects your privacy and is committed to protecting personal information shared with us through this website, email communication, consultation requests, and business enquiries.
This policy describes the types of information we may collect, how we use it, and the choices available to you. It is written for visitors, clients, prospective clients, suppliers, and professional contacts.
2. Information We Collect
We may collect information that you voluntarily provide when completing forms, sending emails, booking consultations, or communicating with our team.
This may include your name, company name, job title, email address, phone number, service interests, project details, preferred contact method, and any message content you choose to submit.
3. Technical and Website Data
When you visit the website, limited technical information may be collected automatically to help maintain site security, improve performance, and understand general usage patterns.
This information may include browser type, device information, pages viewed, approximate location based on IP address, referral source, and interaction data.
4. How We Use Information
uses personal information to respond to enquiries, provide requested information, arrange consultations, prepare service proposals, manage client relationships, improve website functionality, and maintain business records.
We may also use your information to send relevant service updates where appropriate and where permitted by applicable law.
5. Legal Basis for Processing
We process information where it is necessary to respond to your request, perform pre-contractual or contractual steps, comply with legal obligations, or support legitimate business interests such as service improvement and client communication.
Where consent is required, we will rely on your consent and allow you to withdraw it where applicable.
6. Sharing of Information
We do not sell personal information. We may share limited data with trusted service providers who help us operate the website, manage communications, support IT systems, or deliver professional services.
These providers are expected to handle information securely and only for the purposes agreed with .
7. Data Retention
We keep personal information only for as long as necessary for the purpose it was collected, including enquiry handling, client relationship management, legal compliance, accounting, dispute resolution, and operational record keeping.
Retention periods may vary depending on the nature of the relationship and applicable obligations.
8. Data Security
We use reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or loss.
No method of transmission or storage is completely secure, but we aim to apply appropriate safeguards for the information we process.
9. Your Rights
Depending on applicable data protection law, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your personal information.
You may also have the right to complain to a data protection authority if you believe your information has not been handled correctly.
10. International Transfers
Where a service provider or technical system processes information outside the United Kingdom, we aim to ensure that appropriate safeguards are in place to protect the information in line with applicable requirements.
11. Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those external websites.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal, operational, or service changes. The latest version will be published on this page.